Most healthcare operators think they’re “doing AI,” but what they’ve implemented isn’t moving the needle.

In this session, April Gillam unpacks why so many AI investments fall short, how to assess what’s actually working, and what leaders need to know before making their next move.

• The difference between clinical AI and operational AI
• Why your current AI may be underperforming
• What it looks like when AI is actually working, based on what top operators are doing today
• Why disconnected tools struggle to deliver real ROI

This session will help you ask sharper questions and set smarter expectations for what AI can and should deliver.