--- title: "2024 Benchmarking Report: Urgent Care Excellence in Patient Satisfaction" description: Download this free report to learn exclusive insights from urgent care industry leaders setting the benchmarks for success. image: https://explore.solvhealth.com/hubfs/2024%20benchmarking%20preview.png --- Products [ClearPay AI](https://www.solvhealth.com/for-providers/aiclearpay) Remove insurance complexity and collect more up front. [AI Platform](https://www.solvhealth.com/for-providers/ai) Automate your workflow and accelerate growth [Scheduling](https://www.solvhealth.com/for-providers/scheduling) Optimize your visit volume & throughput [Intake](https://www.solvhealth.com/for-providers/intake) Lower wait times with streamlined registration and check-in [Payments](https://www.solvhealth.com/for-providers/payments) Collect more from patients, faster [Maya Voice AI](https://www.solvhealth.com/for-providers/maya) Answer every call and capture every booking, 24/7 [Reviews](https://www.solvhealth.com/for-providers/reviews) Collect more 5-star reviews and acquire more patients [Messaging](https://www.solvhealth.com/for-providers/messaging) Increase rebookings with automated text campaigns [Telemed](https://explore.solvhealth.com/telemed?hsLang=en) Provide modern, seamless virtual care [Insights](https://www.solvhealth.com/for-providers/insights) Reports and insights on patient sentiment, operations, & volume [Integrations](https://www.solvhealth.com/for-providers/integrations) Resources [AI Applications](https://explore.solvhealth.com/ai-applications-for-on-demand-care?hsLang=en) Step-by-step instructions to help you harness the power of AI across your business [Webinars](https://www.solvhealth.com/for-providers/webinars) The latest insights, trends, & expert recommendations [Case Studies](https://www.solvhealth.com/for-providers/case-studies) Meet on-demand care groups who found success with Solv [eBooks](https://www.solvhealth.com/for-providers/ebooks) Tips & best practices to help you grow your business [Blog](https://www.solvhealth.com/for-providers/blog) A library of resources for on-demand care groups [mailto:support@solvhealth.com](mailto:support@solvhealth.com)[Contact Us](mailto:support@solvhealth.com) [Pricing](https://www.solvhealth.com/for-providers/pricing) About us [About Solv](https://solvhealth.com/about-us) Learn about our mission and organization Who we help [Urgent care](https://www.solvhealth.com/for-providers/urgent-cares)[Health systems](https://www.solvhealth.com/for-providers/health-systems) [Careers](https://solvhealth.com/careers) It’s a great time to join Solv [Press](https://www.solvhealth.com/press) The latest news on Solv [Log in](https://manage.solvhealth.com/login)[Request a demo](https://www.solvhealth.com/for-providers/demo/request-demo?utm_source=b2b_desktop_header)[Request a demo](https://www.solvhealth.com/for-providers/demo/request-demo?utm_source=b2b_mobile_header) [Request a demo](https://www.solvhealth.com/for-providers/demo/request-demo) Products [ClearPay AI](https://www.solvhealth.com/for-providers/aiclearpay) Remove insurance complexity and collect more up front. [Maya Voice AI](https://www.solvhealth.com/for-providers/maya) Answer every call and capture every booking, 24/7 [AI Platform](https://www.solvhealth.com/for-providers/ai) Automate your workflow and accelerate growth [Reviews](https://www.solvhealth.com/for-providers/reviews) Collect more 5-star reviews and acquire more patients [Scheduling](https://www.solvhealth.com/for-providers/scheduling) Optimize your visit volume & throughput [Messaging](https://www.solvhealth.com/for-providers/messaging) Increase rebookings with automated text campaigns [Intake](https://www.solvhealth.com/for-providers/intake) Lower wait times with streamlined registration and check-in [Telemed](https://explore.solvhealth.com/telemed?hsLang=en) Provide modern, seamless virtual care [Payments](https://www.solvhealth.com/for-providers/payments) Collect more from patients, faster [Insights](https://www.solvhealth.com/for-providers/insights) Reports and insights on patient sentiment, operations, & volume [Integrations](https://www.solvhealth.com/for-providers/integrations) Resources [AI Applications](https://explore.solvhealth.com/ai-applications-for-on-demand-care?hsLang=en) Step-by-step instructions to help you harness the power of AI across your business [eBooks](https://www.solvhealth.com/for-providers/ebooks) Tips & best practices to help you grow your business [Webinars](https://www.solvhealth.com/for-providers/webinars) The latest insights, trends, & expert recommendations [Blog](https://www.solvhealth.com/for-providers/blog) A library of resources for on-demand care groups [Case Studies](https://www.solvhealth.com/for-providers/case-studies) Meet on-demand care groups who found success with Solv [Contact Us](mailto:support@solvhealth.com) [Pricing](https://www.solvhealth.com/for-providers/pricing) About us [About Solv](https://solvhealth.com/about-us) Learn about our mission and organization Who we help [Urgent care](https://www.solvhealth.com/for-providers/urgent-cares)[Health systems](https://www.solvhealth.com/for-providers/health-systems) [Careers](https://solvhealth.com/careers) It’s a great time to join Solv [Press](https://www.solvhealth.com/press) The latest news on Solv Ebook # 2024 Benchmarking Report: Urgent Care Excellence in Patient Satisfaction ## Discover what differentiates top-performing urgent cares from the rest See how top urgent care operators generate 5-star reviews for 97% of their ratings. Merging Solv's extensive patient review analysis with data from thousands of clinics, we uncover the key actions to achieving top-tier patient satisfaction. Gain a competitive edge and download the 2024 Benchmarking Report.   ### In this report, patient expectations are distilled from over 170,000+ reviews and data across 1,000+ clinics into: - a blueprint for delivering patient satisfaction - operational factors that most impact patient satisfaction - best practices for improving your online presence - exclusive insights from industry leaders setting the benchmarks for success ## Ready for a stress-free way to help your practice thrive? Increase visits, wow patients, and save staff time with Solv. 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