--- title: "Webinar | Holiday Hustle: Strategies for a Strong 2023 Finish" description: Hosts Tammy Mallow, founder at Mallow Consulting, and April Gillam, head of industry relations at Solv, lead you through shoring up the end of 2023. image: https://explore.solvhealth.com/hubfs/holiday%20hustle%20on%20demand.png --- Products [ClearPay AI](https://www.solvhealth.com/for-providers/aiclearpay) Remove insurance complexity and collect more up front. [AI Platform](https://www.solvhealth.com/for-providers/ai) Automate your workflow and accelerate growth [Scheduling](https://www.solvhealth.com/for-providers/scheduling) Optimize your visit volume & throughput [Intake](https://www.solvhealth.com/for-providers/intake) Lower wait times with streamlined registration and check-in [Payments](https://www.solvhealth.com/for-providers/payments) Collect more from patients, faster [Maya Voice AI](https://www.solvhealth.com/for-providers/maya) Answer every call and capture every booking, 24/7 [Reviews](https://www.solvhealth.com/for-providers/reviews) Collect more 5-star reviews and acquire more patients [Messaging](https://www.solvhealth.com/for-providers/messaging) Increase rebookings with automated text campaigns [Telemed](https://explore.solvhealth.com/telemed?hsLang=en) Provide modern, seamless virtual care [Insights](https://www.solvhealth.com/for-providers/insights) Reports and insights on patient sentiment, operations, & volume [Integrations](https://www.solvhealth.com/for-providers/integrations) Resources [AI Applications](https://explore.solvhealth.com/ai-applications-for-on-demand-care?hsLang=en) Step-by-step instructions to help you harness the power of AI across your business [Webinars](https://www.solvhealth.com/for-providers/webinars) The latest insights, trends, & expert recommendations [Case Studies](https://www.solvhealth.com/for-providers/case-studies) Meet on-demand care groups who found success with Solv [eBooks](https://www.solvhealth.com/for-providers/ebooks) Tips & best practices to help you grow your business [Blog](https://www.solvhealth.com/for-providers/blog) A library of resources for on-demand care groups [mailto:support@solvhealth.com](mailto:support@solvhealth.com)[Contact Us](mailto:support@solvhealth.com) [Pricing](https://www.solvhealth.com/for-providers/pricing) About us [About Solv](https://solvhealth.com/about-us) Learn about our mission and organization Who we help [Urgent care](https://www.solvhealth.com/for-providers/urgent-cares)[Health systems](https://www.solvhealth.com/for-providers/health-systems) [Careers](https://solvhealth.com/careers) It’s a great time to join Solv [Press](https://www.solvhealth.com/press) The latest news on Solv [Log in](https://manage.solvhealth.com/login)[Request a demo](https://www.solvhealth.com/for-providers/demo/request-demo?utm_source=b2b_desktop_header)[Request a demo](https://www.solvhealth.com/for-providers/demo/request-demo?utm_source=b2b_mobile_header) [Request a demo](https://www.solvhealth.com/for-providers/demo/request-demo) Products [ClearPay AI](https://www.solvhealth.com/for-providers/aiclearpay) Remove insurance complexity and collect more up front. [Maya Voice AI](https://www.solvhealth.com/for-providers/maya) Answer every call and capture every booking, 24/7 [AI Platform](https://www.solvhealth.com/for-providers/ai) Automate your workflow and accelerate growth [Reviews](https://www.solvhealth.com/for-providers/reviews) Collect more 5-star reviews and acquire more patients [Scheduling](https://www.solvhealth.com/for-providers/scheduling) Optimize your visit volume & throughput [Messaging](https://www.solvhealth.com/for-providers/messaging) Increase rebookings with automated text campaigns [Intake](https://www.solvhealth.com/for-providers/intake) Lower wait times with streamlined registration and check-in [Telemed](https://explore.solvhealth.com/telemed?hsLang=en) Provide modern, seamless virtual care [Payments](https://www.solvhealth.com/for-providers/payments) Collect more from patients, faster [Insights](https://www.solvhealth.com/for-providers/insights) Reports and insights on patient sentiment, operations, & volume [Integrations](https://www.solvhealth.com/for-providers/integrations) Resources [AI Applications](https://explore.solvhealth.com/ai-applications-for-on-demand-care?hsLang=en) Step-by-step instructions to help you harness the power of AI across your business [eBooks](https://www.solvhealth.com/for-providers/ebooks) Tips & best practices to help you grow your business [Webinars](https://www.solvhealth.com/for-providers/webinars) The latest insights, trends, & expert recommendations [Blog](https://www.solvhealth.com/for-providers/blog) A library of resources for on-demand care groups [Case Studies](https://www.solvhealth.com/for-providers/case-studies) Meet on-demand care groups who found success with Solv [Contact Us](mailto:support@solvhealth.com) [Pricing](https://www.solvhealth.com/for-providers/pricing) About us [About Solv](https://solvhealth.com/about-us) Learn about our mission and organization Who we help [Urgent care](https://www.solvhealth.com/for-providers/urgent-cares)[Health systems](https://www.solvhealth.com/for-providers/health-systems) [Careers](https://solvhealth.com/careers) It’s a great time to join Solv [Press](https://www.solvhealth.com/press) The latest news on Solv On-Demand Webinar # Holiday Hustle: Strategies for a Strong 2023 Finish Leading your urgent care clinic through the ups and downs of the holidays is no small feat. Join experienced operators Tammy Mallow and April Gillam who will help you make sure you have your bases covered. Topics we'll cover: - Navigating Holiday Surge: Strategies for out-of-state insurance and holiday travelers, increased claim volumes, timely filing, and TOS collections= - Smart Staffing: Appropriately forecasting & staffing your clinics - Holiday Cultural Excellence: Motivating & managing staff through holiday hours - Optimizing Operations: Managing clinic capacity, throughput, & provider efficiency Tammy and April’s insights are highly relevant for all urgent care owners, practice managers, billing and finance professionals, and healthcare administrators looking to close out the year strong. Save your seat and learn the latest tips and strategies to set your team up for success this holiday season. [![Tammy Mallow headshot](https://explore.solvhealth.com/hs-fs/hubfs/tammy%20mallow%20headshot.png?width=250&height=250&name=tammy%20mallow%20headshot.png "Tammy Mallow headshot")](https://www.linkedin.com/in/tammy-mallow-164357230/) ## [Tammy Mallow](https://www.linkedin.com/in/tammy-mallow-164357230/) [Founder, Mallow Consulting](https://www.linkedin.com/in/tammy-mallow-164357230/) Tammy Mallow, of Mallow Consulting is an accomplished senior leader in the on-demand healthcare industry with more than 10 years of experience consulting. Recognized in the industry as a subject matter expert in payer contract negotiations, network and enrollment strategies, payer relations, and provider credentialing. Mallow has a strong record of building and leading successful teams from the ground up and through mergers and is passionate about solving challenges and leveraging established relationships to lobby for change. [![April Gillam headshot](https://explore.solvhealth.com/hs-fs/hubfs/2023%20Webinar%20-%20Urgent%20Care%20Expansion/april%20gillam%20headshot.png?width=250&height=250&name=april%20gillam%20headshot.png "April Gillam headshot")](https://www.linkedin.com/in/april-gillam/) ## [April Gillam](https://www.linkedin.com/in/april-gillam/) [Head of Industry Relations, Solv](https://www.linkedin.com/in/april-gillam/) April Gillam is a seasoned healthcare operations executive who is passionate about improving health equity, access, and outcomes through digital transformation. Previously the COO of a successful chain of pediatric urgent cares and telemedicine platform, she has been instrumental in scaling processes, people, and business development execution. After developing collegiate COVID-19 testing programs for the Big XII conference, American Athletic conference, the College Football Playoff Committee in 2020, April made the transition from Urgent Care leadership into digital transformation leadership at Solv Health. April remains an active urgent care private investor and currently serves as the Head of Industry Relations at Solv Health. She also holds a seat on the Urgent Care Association Diversity, Equity, and Inclusion commission. ## Ready for a stress-free way to help your practice thrive? Increase visits, wow patients, and save staff time with Solv. 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