2023 State of Patient Engagement Report
Watch On Demand
of patients are loyal to a specific urgent care
Source: 2023 State of Patient Engagement Report
Most urgent cares recognize the importance of patient experience and how it translates to their business outcomes, but the question that continues to evolve is, what do patients want? What do they expect?
Solv surveyed over 1,700 patients to learn how their expectations on convenient care have shifted since the pandemic. Hear from our CEO and expert on consumer insights, Heather Fernandez, as she shares important takeaways for urgent cares of all sizes, and leave with a clear understanding on how to improve your patient experience.
In this live webinar, we’ll explore the following topics and more:
- What really matters to patients when it comes to convenient care
- What services patients are interested in getting done at urgent care
- How patient expectations have changed in the last 5 years
Heather Fernandez is the CEO of Solv and a director on the UCA board. She established Solv to enable consumer access, convenience and transparency in their everyday healthcare while enabling innovative healthcare providers with flexible technology to thrive in a rapidly evolving industry.
Haneefah Box is an experienced healthcare operations executive, working in both the private and public sectors. With a focus on startups and acquisitions, Haneefah focuses on business and clinical operations, patient process and flow, and leadership development.